1. Our Commitment

Hi there! This policy explains how we (Procure101, at www.procure101.com) look after your personal information when you use our website. We take your privacy seriously and follow the rules set out in New Zealand's Privacy Act 2020.

2. What We Mean by "Personal Information"

Basically, it's any information that can identify you as an individual. Think things like your name, email address, phone number, physical address, or any other details connected to you.

3. How We Collect Your Information

We might gather your personal information in a few ways:

Directly from You: When you fill out forms on our website, sign up for our newsletter, create an account, buy something, or get in touch with us.
Automatically When You Visit: As you browse our site, we automatically collect some technical info about your visit. This includes things like your IP address (your device's online address), what type of browser or operating system you're using, how you found our site, how long you stayed, and which pages you looked at. We usually gather this using tools like cookies (see section 6 for more on cookies).
From Others (Occasionally): Sometimes, we might get information about you from third parties, but only if you've given them permission to share it or if the information is publicly available.

4. How We Use Your Information

We only use your personal information for legitimate reasons related to running our website and business, such as:

Getting you the services or products you've asked for.
Processing your payments and delivering your orders.
Chatting with you about your account or our services.
Sending you marketing news or special offers (but only if you've said it's okay).
Making our website better and easier for you to use.
Answering your questions or responding to your feedback.
Handling our own admin and business tasks.
Meeting any legal requirements we might have.

5. Sharing Your Information

We might need to share your personal information with others in specific situations:

Our Service Partners: We work with companies that help us run our website and business (like payment processors, website hosts, or marketing platforms). They are only allowed to use your information to help us, not for their own purposes.
Legal Reasons: If the law requires us to, or if we receive a formal legal request (like a court order).
Safety and Rights: To protect our own rights, property, or safety, or the rights, property, or safety of our users or the public.
Your Permission: If you specifically agree to let us share it.
Business Changes: If our business is sold, merges with another company, or is acquired, your information might be passed on to the new owners.

Important: We will never sell or rent your personal information to other companies for their marketing purposes unless you give us clear permission first.

6. About Cookies and Tracking

We use "cookies" and similar technologies. Cookies are small text files stored on your computer or device when you visit our site. They help us understand how people use our website, make improvements, and offer you a more tailored experience.

You can usually turn off cookies in your web browser's settings. Just know that if you do, some parts of our website might not work as well.

7. Keeping Your Information Safe

We take sensible steps to protect your personal information from being lost, accessed by mistake, shared when it shouldn't be, changed, or destroyed. However, sending information over the internet is never 100% secure, so we can't absolutely guarantee the safety of information you send us.

We'll only keep your personal information for as long as we need it for the reasons we collected it, and to meet any legal rules about record-keeping.

8. Your Right to See and Correct Your Information

Under the Privacy Act, you have the right to ask us what personal information we hold about you and to ask us to fix it if it's wrong.

If you want to see or correct your information, just get in touch using the contact details below. We might need to check your identity first. We'll do our best to respond to your request within 20 working days.

9. Links to Other Websites

Our website might contain links to other sites. Please know that we don't control those other websites and aren't responsible for their privacy practices. We suggest you check out the privacy policies of any other websites you visit.

10. Changes to This Policy

We might update this privacy policy sometimes. If we do, we'll post the new version right here on our website, and the changes will take effect from the date we post them. It's a good idea to check back here occasionally to see how we're protecting your information.

11. Questions? Get in Touch!

If you have any questions or worries about this policy or how we handle your privacy, please email us at: paul@moxnz.com

Our Privacy Promise to You